High Fidelity Wraparound Careers

Location: Office-based at the Redlands (Central Valley) or Victorville (High Desert) site, with field presence. Schedule: Full time, exempt; occasional evenings for Child and Family Team meetings; on-call escalation. Reports to: Executive Director. Pay range: $100,000–$120,000 a year.

What you will do. Run the regional High Fidelity Wraparound program: control enrollment against funded capacity and the dated release gates; serve as the program’s single point of contact for the County and as the AB 1299 point of contact; chair the weekly operations meeting (census, referrals, hiring, FURS events, overdue clocks); supervise HFW Supervisors, Clinical Supervisors, Fidelity Coaches, Community Developers, and quality and intake staff; sign County reports and the monthly dashboard; own the referral and transfer relationships with Children and Family Services, Probation, schools, hospitals, and STRTPs; lead the regional Family and Youth Advisory Council; and keep the program inside its fiscal plan with the Senior Fiscal and Accounting Specialist.

Minimum qualifications. Master’s degree in social work, psychology, counseling, public health, or a related behavioral science; five years of management experience in a children’s behavioral-health or child-welfare program, including budget and staff responsibility; working knowledge of Medi-Cal Specialty Mental Health Services and county contracting; ability to pass DOJ/FBI clearance.

Preferred. Wraparound or HFW implementation experience; a California clinical license; experience with county EHR and outcome systems (myAvatar, Objective Arts, CANS); bilingual Spanish.

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Location: Home-based with daily field work in the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; one position works Tuesday through Saturday. Schedule: Full time, exempt; 24/7 consultation on rotation. Reports to: HFW Program Manager. Pay range: $88,000–$108,000 a year.

What you will do. Lead a unit of four HFW Facilitators, four Family Specialists, four Caregiver/Parent Partners, and two Youth Partners serving 40 youth and families; recruit, train, coach, and evaluate the unit’s staff; hold 90-minute individual supervision with each Facilitator weekly; ensure fidelity to the HFW phases and principles and to the County’s clocks (first contact, assessment, Plan of Care, CFT meetings, CANS); designate the ICC Coordinator for each family; attend Child and Family Team meetings as needed; run the unit’s monthly case-learning review using the ORID method; be reachable within 15 minutes when the unit’s on-call staff need a supervisor; and manage caseloads, schedules, and the unit’s weekend and evening hours.

Minimum qualifications. Bachelor’s or master’s degree in a behavioral science; three years of experience serving children and families with emotional or behavioral needs, at least one of them supervising or leading staff; a clinical license is not required for this position and is preferred; completion of the UC Davis Center of Excellence HFW Supervisor course within six months of hire.

Preferred. Wraparound, ISFC, or FSP experience; experience with Child and Family Team facilitation; training in Motivational Interviewing; bilingual Spanish.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training. Schedule: Full time, exempt. Reports to: HFW Program Manager, with direct access to the Executive Director. Pay range: $74,000–$90,000 a year.

What you will do. Be the program’s expert in the California High Fidelity Wraparound model: observe one Child and Family Team meeting per Facilitator every month and score it against the Team Observation Measure and the DART subscales; coach Facilitators and Partners to the WFI-EZ domains; lead the quarterly internal mock DART; serve as liaison to the UC Davis Center of Excellence; run the new-staff apprenticeship (shadow, co-facilitate, observed meetings) and sign off role competencies; choose the family for each unit’s monthly case-learning review; turn DART, TOM, and WFI-EZ findings into booster training; and coach supervisors on the ORID meeting structure and Dialogue Education coaching design.

Minimum qualifications. Bachelor’s degree in a behavioral science (master’s preferred); mastery-level Wraparound experience, meaning at least three years delivering or supervising Wraparound or an equivalent team-based, family-driven model with demonstrated fidelity practice; working familiarity with the CANS, the WFI-EZ, the TOM, and the DART; strong observation, feedback, and adult-teaching skills.

Preferred. Prior Wraparound coach, trainer, or supervisor role; UC Davis or NWI training credentials; experience with fidelity assessments; bilingual Spanish.

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Location: Office-based at the Redlands (Central Valley) or Victorville (High Desert) site, with field and telehealth supervision. Schedule: Full time, exempt; 24/7 clinical consultation on rotation; one position per region also serves as the designated TBS Supervisor. Reports to: HFW Program Manager. Pay range: $112,000–$138,000 a year.

Planned expansion: Central Valley openings are anticipated in June 2027; High Desert openings in July–December 2027, subject to contract award and enrollment.

What you will do. Hold clinical authority for the program as its licensed Program Supervisor and the Head of Service that County Medi-Cal site certification requires: approve assessments, diagnoses, and Specialty Mental Health Services care plans; supervise up to four clinicians, including registered associates accruing hours toward licensure; sit on Child and Family Teams for high-risk youth; review every crisis and FURS event within one week; serve as Katie A. liaison; co-sign associates’ documentation; participate in the FURS on-call rotation as the responding clinician’s consultant; provide Saturday clinical consultation by telehealth on rotation for the Tuesday-through-Saturday unit; and lead weekly clinical supervision and monthly group case consultation with the program psychiatrist.

Minimum qualifications. Current California license as LCSW, LMFT, LPCC, or psychologist; experience developing behavioral treatment plans for children with serious emotional disturbance; three years of post-licensure clinical experience with children and families; qualified to supervise associates under Board of Behavioral Sciences rules (supervisor training completed); CANS certification before rating.

Preferred. Wraparound, ISFC, or intensive in-home program experience; TF-CBT, PCIT, or DBT training; experience with county SMHS documentation and audits; bilingual Spanish.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; some positions work Tuesday through Saturday. Schedule: Full time; exempt for licensed clinicians, non-exempt for registered associates; evenings as families need; FURS on-call rotation (one week in four) as the responding clinician. Reports to: Clinical Supervisor. Pay range: $90,000–$110,000 a year licensed; $73,000–$88,000 a year registered associate.

Planned expansion: Central Valley openings are anticipated in June 2027; High Desert openings in July–December 2027, subject to contract award and enrollment.

What you will do. Serve as the clinician on up to 25 Child and Family Teams: complete the EPSDT assessment and diagnosis within seven days of referral and the CANS-SB within 15 days; write the Specialty Mental Health Services care plan as one coordinated plan with the family’s Plan of Care; provide individual, family, and group therapy in homes, schools, and the office; provide crisis intervention and respond to FURS calls with an HFW staff member, in person within one to three hours; participate in weekly clinical supervision and monthly case consultation with the program psychiatrist; and document services to Medi-Cal standards in Exym with start and stop times.

Minimum qualifications. Master’s degree in social work, marriage and family therapy, or counseling; current California license (LCSW, LMFT, LPCC) or current Board of Behavioral Sciences registration as an associate (ASW, AMFT, APCC); experience assessing and treating children and adolescents with serious emotional disturbance; CANS certification before rating. Registered associates receive supervision toward licensure.

Preferred. TF-CBT, PCIT, or DBT training; experience with county Medi-Cal SMHS documentation; Wraparound, ISFC, or FSP experience; bilingual Spanish.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training. Schedule: Full time, non-exempt; afternoons, evenings, and weekends as the youth’s plan requires. Reports to: Clinical Supervisor (designated TBS Supervisor). Pay range: $52,000–$64,000 a year.

What you will do. Provide one-to-one Therapeutic Behavioral Services to resolve target behaviors that threaten a youth’s placement, and Intensive Home Based Services skills work beyond the Family Specialist’s coaching, for a caseload of about five youth: observe and intervene in the settings where the behavior occurs, teach replacement skills, coach caregivers and school staff, collect behavior data, and document to Medi-Cal standards; attend weekly supervision with the TBS Supervisor; and take part in Child and Family Team meetings.

Minimum qualifications. Bachelor’s degree in a behavioral science, or 30 to 45 quarter units (half upper-division) in a behavioral science plus two years of experience with children with emotional or behavioral needs; completion of the TBS training program before the first service hour; CPR and First Aid within 90 days of hire; DOJ clearance, DMV record, California license, and insured vehicle.

Preferred. Applied behavior analysis coursework or RBT credential; school-based experience; bilingual Spanish.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; some positions work Tuesday through Saturday. Schedule: Full time, non-exempt; evenings as families need; FURS on-call rotation. Reports to: HFW Supervisor. Pay range: $65,000–$79,000 a year.

What you will do. Lead the wraparound process for up to ten families: make the first call within one business day of referral and the first home visit within five business days (within 24 hours when the call surfaces a safety concern); discover strengths, needs, culture, and the family’s vision; help the family choose and prepare its Child and Family Team, including natural supports; facilitate team meetings every 30 to 45 days using the ORID method so the family’s voice leads; write and maintain the Plan of Care, action items with owners and dates, and the crisis and safety plan; coordinate with the family’s clinician, school, CFS or Probation worker, and other providers so the family receives one plan, not several; respond to crises with the team; document in FidelityEHR and the clinical record; and plan transition from the first meeting.

Minimum qualifications. Bachelor’s degree in social work, psychology, counseling, or a related behavioral science; two years of experience with youth and families with emotional or behavioral needs; ability to facilitate meetings of eight to ten people, write clear plans, and manage a caseload of ten; completion of the UC Davis Center of Excellence Facilitator course within six months of hire. At least a quarter of Facilitator positions require Spanish fluency.

Preferred. Wraparound, ISFC, FSP, or child-welfare case-management experience; Motivational Interviewing training; lived experience with child welfare or behavioral-health systems.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; some positions work Tuesday through Saturday. Schedule: Full time, non-exempt; evenings and weekends as the family’s plan requires; 24/7 support on rotation. Reports to: HFW Supervisor. Pay range: $56,000–$68,000 a year.

What you will do. Provide psychoeducation and skills coaching in the home, school, and community for up to ten families: help caregivers practice de-escalation, routines, and communication strategies in their own living rooms, designed on Dialogue Education principles so the caregiver decides what fits; help caregivers recognize early warning signs and use the crisis and safety plan; support the youth and caregiver through the hours after a visit with birth relatives, school transitions, and other predictable stress points; take part in Child and Family Team meetings; document each contact; and take part in the 24/7 support rotation.

Minimum qualifications. Bachelor’s degree in a behavioral science, or qualification as a Mental Health Rehabilitation Specialist; experience coaching parents or caregivers; training in positive behavioral interventions, or completion within 90 days of hire.

Preferred. Experience with resource (foster) families, kinship caregivers, or ISFC; TBS or IHBS experience; bilingual Spanish.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; some positions work Tuesday through Saturday. Schedule: Full time, non-exempt; evenings and weekends as families need. Reports to: HFW Supervisor. Pay range: $50,000–$62,000 a year.

What you will do. Use your own experience as a parent or caregiver of a child with emotional or behavioral needs to support the caregivers of up to ten youth: build trust, help caregivers find their voice in Child and Family Team meetings, prepare them before each meeting and debrief after, connect them with other caregivers and community resources, help them understand the systems their child is involved with, and lead KFA’s caregiver support program. Caregiver/Parent Partners serve as co-trainers in staff orientation and are members of the Family and Youth Advisory Council’s work.

Minimum qualifications. Lived experience as the parent or caregiver (birth, adoptive, kinship, or resource) of a child or youth who received services for emotional or behavioral needs; high school diploma or equivalent; willingness to enroll in the Medi-Cal Peer Support Specialist certification program on hire and complete certification within 12 months (KFA pays the cost); ability to write clear notes and use a smartphone and laptop.

Preferred. Experience as a resource parent or kinship caregiver; experience with child welfare, probation, or school special-education systems; bilingual Spanish. Current and former KFA resource parents are encouraged to apply.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training; some positions work Tuesday through Saturday. Schedule: Full time, non-exempt; afternoons, evenings, and weekends as youth need. Reports to: HFW Supervisor. Pay range: $48,000–$60,000 a year.

What you will do. Use your own experience as a young person in child welfare, probation, or children’s behavioral health to support youth age 12 to 25: help each youth understand what is happening, say what they want in their own words, prepare for Child and Family Team meetings, and have real influence over their plan; plan community, school, athletic, faith, and vocational connections with the youth; be the first team member engaged for transition-age youth; model self-advocacy; and document your services, which are claimed as peer support under Medi-Cal.

Minimum qualifications. Lived experience as a youth or young adult in foster care, probation, or children’s mental-health services; age 18 or older; high school diploma or equivalent; willingness to enroll in the Medi-Cal Peer Support Specialist certification program on hire and complete certification within 12 months (KFA pays the cost); ability to keep clear records.

Preferred. Experience as a peer mentor, youth advocate, or alumni leader; bilingual Spanish. Young adults who grew up in KFA homes are encouraged to apply.

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Location: Home-based with daily field work in the Central Valley (Redlands base) or the High Desert (Victorville base); the regional site is used for family meetings, supervision, and training. Schedule: Full time, non-exempt; some evenings and weekends for community events. Reports to: HFW Program Manager. Pay range: $61,000–$75,000 a year.

What you will do. Build and maintain the inventory of natural and community supports by neighborhood (faith communities, youth programs, mentors, employers, cultural organizations) that Child and Family Teams draw on; conduct Family Search and Engagement with Children and Family Services to find and engage relatives and permanent connections; develop referral relationships with schools, clinics, hospitals, and STRTPs; plan the region’s community strategy on the PRECEDE-PROCEED model; organize the Consumer Focus Groups on access that the County requires; and keep the connection record current with named contacts, eligibility, language capability, and verified pathways.

Minimum qualifications. Bachelor’s degree; three years of community organizing, resource development, outreach, or partnership work with families in San Bernardino County; strong relationship-building, presentation, and documentation skills.

Preferred. Public-health program planning experience; relationships in the Victor Valley or the Redlands–San Bernardino corridor; bilingual Spanish.

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Location: Office-based at the Redlands (Central Valley) or Victorville (High Desert) site. Schedule: Full time, non-exempt. Reports to: HFW Program Manager, with a dotted line to the Finance Director. Pay range: $58,000–$72,000 a year.

What you will do. Serve as the program’s Objective Arts Super User, myAvatar Super User, and FTP user; maintain the data dictionary and the Monday due-date report; produce the monthly dashboard by the 15th; enter and reconcile WrapStat records; reconcile encounter counts between Exym and FidelityEHR monthly; audit a 10% sample of records against claims before submission; run the inter-rater CANS check; keep the register of improvement tests, after-action reviews, and Family and Youth Advisory Council recommendations; and prepare the quarterly reports to the County’s Community Leadership Team.

Minimum qualifications. Bachelor’s degree; two years of behavioral-health data, quality, or health-information experience; advanced Excel and report-building skills; accuracy under deadline; CANS Super User training on hire.

Preferred. Experience with county SMHS systems (myAvatar, Objective Arts), EHR administration, or SQL; quality-improvement training (PDSA).

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Location: Office-based at the Redlands (Central Valley) or Victorville (High Desert) site; this position also staffs reception. Schedule: Full time, non-exempt; some Saturday hours for the Tuesday-through-Saturday unit. Reports to: HFW Program Manager. Pay range: $43,000–$53,000 a year.

What you will do. Keep the referral register; verify Medi-Cal eligibility and county of responsibility monthly; register clients and open and close episodes in the County’s myAvatar system within five working days; track ACCESS authorizations; schedule assessments and first contacts inside the County’s clocks; enter charge data by the 7th of the month; support the Billing and Claims Lead with denials and resubmissions; serve as backup FTP user; and greet families in the office.

Minimum qualifications. Two years of behavioral-health intake, scheduling, or billing experience, or equivalent medical-office experience; accuracy with data entry and dates; professional telephone manner.

Preferred. Medi-Cal eligibility verification experience; county EHR experience; bilingual Spanish.

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Location: Office-based in Redlands; agency-wide position supporting both regions. Schedule: Full time, exempt. Reports to: Finance Director, working with the Senior Fiscal and Accounting Specialist. Pay range: $76,000–$94,000 a year.

What you will do. Own Specialty Mental Health Services claiming: configure and run pre-bill edits in Exym; generate the County service upload; reconcile claims to County remittance and denial files; correct and resubmit denied services; book claim-level revenue to the general ledger; prepare the monthly claim and profit-and-loss package due to the County by the 10th; report overpayments within 60 days; maintain the service-to-claim matrix with the Clinical Supervisors; train staff on documentation that supports a claim; and act as one of KFA’s two fiscal contacts for the County.

Minimum qualifications. Three years of county Specialty Mental Health Services billing experience, including Short-Doyle Medi-Cal claiming, denial management, and reconciliation; working knowledge of DHCS fee-schedule rates, provider types, and service functions; experience with a behavioral-health EHR’s billing module.

Preferred. San Bernardino County behavioral-health contract-provider billing experience; myAvatar or Exym experience; accounting degree or coursework.

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