Effective Date: September 17, 2026
By opting in to receive SMS messages from Knotts Family Agency, Inc. (“Knotts Family Agency,” “we,” “us,” or “our”), you agree to these SMS Terms and Conditions.
SMS Messaging Service
By providing your mobile number and opting in to SMS from Knotts Family Agency, Inc., you consent to receive conversational messages from Knotts Family Agency, Inc. Conversational messages may relate to inquiries, foster or resource parenting, adoption, applications, orientations, appointments, non-sensitive application or scheduling updates, and support you requested.
SMS consent applies only to conversational messages. We do not send marketing or promotional text messages under this program. SMS consent is not a condition of receiving services. Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency: Message frequency may vary. On average, you will receive 1-2 messages per month. Knotts Family Agency, Inc. reserves the right to increase or decrease message frequency based on the conversation and your requested services. Knotts Family Agency, Inc. and mobile carriers are not liable for delayed or undelivered messages.
Carrier Fees
Carrier fees: Message and data rates may apply.
Message and data rates may apply based on your mobile carrier’s terms and your wireless plan.
Privacy Policy
Your information will be handled in accordance with our SMS Privacy Policy.
Cancellation and Opt Out Instructions
Opt-out: Reply STOP to unsubscribe at any time. After you opt out, you may receive one additional message confirming that your request has been processed. You will not receive additional SMS messages unless you provide new consent.
Help and Customer Support
Help: Reply HELP for assistance. You may also call 909-880-0600 or email info@knottsfamilyagency.org.
Liability
Knotts Family Agency, Inc. is not responsible for charges, errors, delays, or undelivered SMS messages caused by your mobile carrier or third-party messaging service providers. Delivery is subject to effective transmission by your carrier and is outside our control.
Changes to These Terms
We may update these SMS Terms and Conditions. Changes become effective when posted on this page. Continued participation in the SMS program after an update constitutes acceptance of the revised terms.
